How our business operates

Business Model: Tassels of London 

At Tassels, we believe in transparency and honesty in every aspect of our operations. Here's a breakdown of our business model:

Product Sourcing: We carefully source our clothing and accessories from reputable suppliers and manufacturers who share our commitment to quality, ethical labor practices, and sustainability. Our team conducts thorough quality checks to ensure that the products we offer meet our high standards and align with our values. All of Tassels clothes are currently sourced and supplied from China. 

Product Selection: We currently only offer a limited selection of clothing, we are working with suppliers to stock more products over the course of the year. Our collections are expanding regularly to reflect the latest fashion trends, customer preferences, and seasonal influences. We prioritise inclusivity and strive to offer clothing that caters to men and women of all shapes, sizes, and style preferences.

Pricing Strategy: Our pricing strategy is designed to offer our customers the best possible value without compromising on quality. We strive to keep our prices competitive while ensuring fair compensation for all stakeholders involved in the production and distribution process. We also offer a competitive Free UK shipping on all orders and special offers from time to time to reward our loyal customers and attract new ones.

Customer Experience: At Tassels, we prioritise providing an exceptional customer experience at every touchpoint. From our user-friendly website and intuitive navigation to our personalised recommendations and responsive customer service, we're committed to making every shopping experience enjoyable, seamless, and memorable for our customers. We welcome feedback and suggestions from our customers to continually improve and enhance our services. All customers can post reviews via "Trustpilot" and we encourage customers to do so as it helps future customers to get a better insight of our products. 

Community Engagement: We believe in the power of community and strive to build meaningful connections with our customers, followers, and partners. Through social media, email newsletters, blog content, and other channels, we want to engage with our community. We're committed to being transparent, authentic, and accessible in all our interactions with our community.

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